1.27m W x 0.76m H Gray Retractable Gate
Frequently Asked Questions
Can I Install this gate without screws?
No, you cannot install a Retractable Gate without screws at this stage.
By design the Retractable Baby Gate is a hardware mounted gate, meaning the mounts that secure the gate in place are installed with screws into the mounting surface. This installation method is also considered a ‘permanent install’ as the gate mounts cannot be removed from the surface without also removing the screws.
Alternative Mounting Methods
With the use of the #3101
Banister Adapter Kit, you can securely mount your retractable gate to your banisters without the need for drilling. This is an ideal install method for odd-shaped banisters or to avoid damage.
Alternative Products
To avoid drilling, Pressure Mounted Baby Gates may offer an alternative safety solution.
My gate wont retract properly?
Fix 1
Set the gate to ‘Quick Unlock’ and extend the mesh out to its full length in one continuous motion. It is important to extend the gate in one smooth movement as stopping will re-engage the lock mechanism. Let the gate pull the material back onto the spool guiding it to ensure it doesn’t crease.
Fix 2
The top gate casing can sometimes be done up too tightly which compresses and restricts the movements of parts in the gate assembly. Loosen the screws slightly that hold the top of the gate assembly cap together. There are four (4) screws that hold the case together, loosen these by just half a
turn.
Contact Support
If these two options do not resolve the retracting issue with your gate, please reach out to customer support through the warranty form on our website.
Why is there a minimum weight/pet size for retractable gates?
The Retractable Gate has a weight recommendation of use with small to medium sized pets weighing 4.5kg – 18kg / 10 lbs - 40 lbs. This limit is recommended in conjunction with the safety testing the product has undergone.
