📦 CLICK & COLLECT – Free to collect the next business day for any orders
✅ HOW WE SHIP + CUSTOMER SUPPORT
We ship Australia-wide, including to WA & remote areas via Sendle or Australia Post with tracking numbers. PO Boxes & Parcel Lockers are accepted.
We don't ship to any post office addresses.
Orders are processed & dispatched at 9am Mon – Fri. Orders placed after 9am will be dispatched the next business day.
After dispatch, we are not responsible for, nor do we have any control over, possible delays made by the couriers.
If you have any issues (e.g. addresses are not accepted at checkout), please contact us via the Live Chat button at the bottom right of your screen or email us at customerservice@permaproducts.com
CLICK & COLLECT
📍 All Click & Collect orders are free to pick up at our Brisbane warehouse in Berrinba, QLD 4117.
We will email you when your order is ready for pickup with our full warehouse address.
Pickup hours are Mon–Thu: 7:00 AM – 2:00 PM & Fri: 7:00 AM – 12 PM
Items left unclaimed for 2 weeks will be refunded.
For same-day collection, orders must be placed before 9am.
🔔 Upon arrival, please follow these instructions:
Have your order confirmation email & ID ready
Ring the bell at reception to collect your order
INTERNATIONAL SHIPPING
🌍 USA: please visit permachildsafety.com to place your orders. 🌍 Other countries: please contact us to place your orders.
