AUSTRALIA SHIPPING
📦 Orders under $60 – $15 standard shipping – 3-6 business days
📦 Orders over $60 – Free standard shipping – 3-6 business days
📦 Click & Collect – Free to collect next business day
✅ We can ship all items to street addresses & Parcel Lockers, including remote areas.
✅ No PO Boxes accepted.
🔔 Orders are shipped with tracking numbers via Sendle or Australia Post. Shipping time to remote areas may vary.
🔔 Orders are processed & shipped at 9am Mon – Fri. Orders placed after 9am will be shipped the next business day.
❓ If you have any issues at checkout (e.g. addresses are not accepted), please contact us via the Live Chat button at the bottom right of your screen or email us at customerservice@permaproducts.com
INTERNATIONAL SHIPPING
🌍 USA: please visit permachildsafety.com to place your orders.
🌍 Other countries: please contact us to place your orders.
CLICK & COLLECT
📍 All click & collect orders are free to pick up at our Brisbane warehouse at:
5 Siltstone Pl, Berrinba, QLD 4117
Mon – Thu: 7am – 2pm
Fri: 7am – 11:30am
🔔 Items left unclaimed for 2 weeks will be refunded.
🔔 For same-day collection, orders must be placed before 9am.
Upon arrival, please follow these instructions:
✅ Have your order confirmation email & ID ready
✅ Ring the bell at reception to collect your order